RWB HELP

Frequently Asked Questions

Everything you need to know about the RWB Archive

Getting Started

The RWB Archive is Red Wanting Blue's members-only streaming experience. It gives you access to live show recordings, albums, exclusive video content, a members podcast, and RWB Radio — all in one place.

Visit redwantingblue.com/store/membership/ to create a free Radio account or choose a paid membership plan. You'll need an email address and password to get started.

There are three tiers:

  • Radio — Free. Access to RWB Radio streaming.
  • The Vault — $9/month or $99/year. Full access to 200+ live recordings, albums, videos, and the podcast.
  • Vampire Club — $299/year. Everything in The Vault plus VIP soundcheck upgrades, exclusive merch, and early access to new recordings and podcast episodes.

The RWB Archive works as a Progressive Web App (PWA) — no app store required. On iPhone, open redwantingblue.com/store/listen/ in Safari, tap the Share button, and select "Add to Home Screen." On Android, open the site in Chrome and tap "Add to Home Screen" when prompted.

The RWB Archive works on any modern smartphone, tablet, or desktop browser. For the best experience, we recommend installing it as an app on your iPhone or Android device. Audio playback, lock screen controls, and push notifications work best in the installed PWA.

Membership & Billing

Radio is free and includes RWB Radio streaming only. The Vault adds full access to 200+ live show recordings, 14 albums including studio, live, and EP releases, exclusive videos, and The RWB Podcast. Vampire Club includes everything in The Vault plus two VIP soundcheck upgrades per year, a Vampire Club shirt and sticker pack, and early access to podcast episodes before Vault members.

Log in and tap the ⚙️ Settings icon in the app. Under Membership, tap "Upgrade" to choose a new plan. You can upgrade from Radio to The Vault or from The Vault to Vampire Club at any time.

Log in and tap ⚙️ Settings → Manage Subscription. You can cancel your subscription from there. Your access continues until the end of your current billing period.

Your membership remains active until the end of your current billing period. After that, your account returns to Radio (free) access — RWB Radio streaming only. Your account and listening history are preserved if you decide to rejoin.

Monthly plans renew on the same date each month. Annual plans renew on the same date each year. You can see your next renewal date in ⚙️ Settings → Membership.

Tap ⚙️ Settings → Manage Subscription to update your payment information through our secure billing portal.

Free trials are not available at this time. The free Radio plan lets you experience RWB Radio before committing to a paid membership.

The Vault & Recordings

The Vault includes 200+ live show recordings spanning RWB's career. New recordings are added regularly.

The archive includes recordings going back to 2018, with the catalog growing as more shows are processed and added.

Not every show has been recorded or processed yet. Use the search box in the Browse drawer to search by date, city, venue, or song title. If a show isn't available, it may be added in the future.

Yes — the search box in the Browse drawer searches by song title across all shows and albums. Type any song name to find every show that includes it in the setlist.

Downloads are not available. Recordings are available for streaming only.

The app saves your position in podcast episodes across all your devices. For live show recordings, playback starts from the beginning each time.

The Podcast

The RWB Podcast features conversations, behind-the-scenes stories, and exclusive content from Red Wanting Blue. New episodes drop monthly.

The Vault and Vampire Club members have access to all podcast episodes. Vampire Club members get Early Access to new episodes before they're available to Vault members.

Vampire Club members can listen to new podcast episodes 7 days before they become available to Vault members. Early access episodes are marked with a ⚡ Early Access badge in the app.

Vault and Vampire Club members get a private podcast feed URL that works in any podcast app. Go to ⚙️ Settings → Podcast to find your private feed URL. Copy it and paste it into Apple Podcasts, Spotify, Overcast, or any podcast app that supports private feeds.

Your private podcast feed is a unique URL linked to your membership. It lets you listen to The RWB Podcast in your favorite podcast app. Keep this URL private — it's tied to your account. If you believe your feed has been shared, you can generate a new URL in ⚙️ Settings → Podcast.

A public version of The RWB Podcast will be available on Apple Podcasts and Spotify. Members always get early access.

Radio

RWB Radio is a free continuous stream of Red Wanting Blue music — live recordings, studio tracks, and RWB Originals. It's available to all accounts including free Radio tier members.

RWB Radio is a programmed stream — you can't skip or select specific songs. For on-demand listening, upgrade to The Vault.

If audio stops when you lock your phone, make sure you've installed the app to your home screen as a PWA. The installed app supports background audio and lock screen controls. Open redwantingblue.com/store/listen/ in Safari, tap Share, and select "Add to Home Screen."

Yes — when listening through the installed PWA, playback controls appear on your lock screen and in your device's Control Center. You can play, pause, and skip tracks without opening the app.

Technical & App

  1. Open redwantingblue.com/store/listen/ in Safari (not Chrome)
  2. Tap the Share button (rectangle with arrow pointing up)
  3. Scroll down and tap "Add to Home Screen"
  4. Tap "Add" to confirm

The app icon will appear on your home screen.

  1. Open redwantingblue.com/store/listen/ in Chrome
  2. Tap the three-dot menu in the top right
  3. Tap "Add to Home Screen" or "Install App"
  4. Tap "Install" to confirm

When you first play a show, the app will ask if you'd like to enable notifications. Tap "Turn On" to subscribe. You can manage your notification preferences anytime in ⚙️ Settings → Notifications.

You can choose from:

  • 🎵 Show Anniversaries — "On This Day" notifications for past shows
  • 📢 Show Announcements — new shows and important updates
  • 🔔 Show Reminders — 3 days before upcoming shows
  • 📰 News & Updates — general news from Red Wanting Blue

On This Day is a daily feature that surfaces RWB shows that happened on today's date in past years — going all the way back to 1996. Look for the On This Day card on the Radio tab, or enable push notifications to receive a daily reminder.

Tap ⚙️ Settings → Report a Problem. Select the type of issue, add a description, and submit. Our team will look into it.

When we release a new version of the app, you'll see an "Update Available" banner. Tap "Refresh" to get the latest version. Updates include new features, bug fixes, and performance improvements.

Try these steps in order:

  1. Check your internet connection
  2. Pull down to refresh the page
  3. Close the app and reopen it
  4. If the problem continues, tap ⚙️ Settings → Report a Problem

Videos

The video section includes concert films, live streams, and exclusive footage from Red Wanting Blue. Content is added as new recordings become available.

Yes — video content requires a Vault or Vampire Club membership.

While watching a video, tap the AirPlay button in the video controls and select your Apple TV. AirPlay is supported on iPhone and iPad using Safari or the installed PWA.

Chromecast support is available in Chrome on Android and desktop. Look for the Cast icon in the video player when a Chromecast device is available on your network.

Still have questions?

Our support team is here to help.